Dana Mitroff Silvers, Design Thinking and Web Strategy Consultant

  Dana Mitroff Silvers is the founder and director of Designing Insights, a consulting firm specializing in design thinking and web strategy. Having previously led the website redesign project at the San Francisco Museum of Modern Art, a project which has greatly influenced her current work, she is now a design thinking facilitator and web…

Ranti Junus, Systems Librarian, Michigan State University

We spoke with Ranti about museum website usability. What would be your top three reasons for improving access to museum audiences? Improving accessibility provides an equal opportunity to all users, increases diversity and if funding for the website comes from a government grant, it is a legal requirement. What technical and philosophical challenges need to…