Paul Morando, Director, U.S. Army Quartermaster Museum

The US Army Museum system faces many unique challenges when it comes to creating a web presence. The system consists of 178 different museums and historical holdings around the world and consists of an estimated 600,000 artifacts. The museum division falls under the Center for Military History and is headquartered in Washington D.C. with their…

Jon Voss, Strategic Partnerships Director, Historypin

Jon Voss is the Strategic Partnerships Director at Shift Design, mainly working on the project, Historypin. He is responsible for U.S. fundraising initiatives, and client/community development, as well as managing the U.S. based Historypin projects and community officers. He is also co-founder of the International Linked Open Data in Libraries, Archives, and Museum Summit, which…

Jeffrey Inscho, Creative Technologist, Innovation Studio

Jeffrey Inscho is a creative technologist based in Pittsburgh, PA. He currently leads emerging media initiatives at the Innovation Studio, the research, design, and development laboratory at Carnegie Museums of Pittsburgh. His professional work lives at the intersection of technology, cultural narrative and interaction. Our interview focused on his work on the Warhol Museum’s digital strategy,…

Sarah Lumbard, Digital Curator, United States Holocaust Memorial Museum

Sarah Lumbard is the Digital Curator at the United States Holocaust Memorial Museum (USHMM) and has been in her position for about a year. She leads the digital vision, strategy, and operations for the museum. Prior to joining the USHMM, Sarah worked at NPR for nearly five years leading the news giant in content strategy. While…

Dana Mitroff Silvers, Design Thinking and Web Strategy Consultant

  Dana Mitroff Silvers is the founder and director of Designing Insights, a consulting firm specializing in design thinking and web strategy. Having previously led the website redesign project at the San Francisco Museum of Modern Art, a project which has greatly influenced her current work, she is now a design thinking facilitator and web…

Jane Alexander, Director of Information Management and Technology for CMA

As Director of Information Management and Technology Services for the Cleveland Museum of Art (CMA), Jane Alexander was one of the driving forces behind the uber successful Gallery One project and ArtLens mobile app.  Both of these efforts have transformed the CMA into one of the most engaging cultural institutions around the world.  We were…

Stephanie Pau, Content Producer for Mobile Media, SFMOMA

Stephanie Pau, currently Content Producer for Mobile Interpretive Media at SFMOMA, spoke with us about her career path, the importance of audience research and evaluation, digital trends, and the role mobile media will play in the new SFMOMA, set to re-open in 2016. Prior to rejoining SFMOMA in September, Stephanie spent 4 years as the…

Layla Masri, President, Bean Creative

Layla Masri is president of the interactive design firm Bean Creative. Layla spoke with us about usability, interactives, and developing web projects for multiple types of users and devices. Though it may seem like a career change, Layla describes how her experiences in marketing and journalism have helped her in creating successful web components and…

Loic Tallon, Senior Mobile Producer, Metropolitan Museum of Art

Loic Tallon is Senior Mobile Producer at the Metropolitan Museum of Art and Chair of the Museums & Mobile Online Conference.   He spoke with us about mobile strategies for museums and gave suggestions on how to create successful museum apps.   Loic is an art historian by training, but became obsessed with audio guides…

Lori Byrd Phillips, Digital Marketing Coordinator, The Children’s Museum of Indianapolis

Lori Byrd Phillips is the Digital Marketing Coordinator and Wikipedian-in-Residence at The Children’s Museum of Indianapolis. She is also highly involved in the GLAM-Wiki initiative, an international group of Wikipedians who assist cultural institutions in collaborating with Wikipedia in order to share multimedia content and cultural expertise. Lori talked with us about open authority, Wikipedia…

Peter Gorgels, Internet Manager, Rijksmuseum

Peter Gorgels is responsible for the major redesign of the Rijksmuseum website, which coincided with the museum’s reopening after extensive renovations. Peter talked with us about the website’s role in opening up access to collections and marketing the museum, and how people are (and aren’t) engaging with the thousands of hi-res images that are now…

Dave Patten, Head of New Media, Science Museum London

  Dave Patten is responsible for all public facing IT and AV, including interactive exhibits, at the Science Museum in London. Dave talked with us about connecting visitors to museum content, and the role technology plays in that process. The content is everything Visitors don’t visit museums for their tech. Rather, they seek meaningful encounters…

Aaron Cope, Senior Engineer, Cooper-Hewitt National Design Museum

Aaron Cope is part of the team reinventing the collections website for the Smithsonian’s Cooper-Hewitt National Design Museum. Aaron talked with us about digital museum objects and what the future of online collections might look like. The Copper-Hewitt’s Manhattan building is currently closed for renovation (set to reopen in 2014). While physical access to the…

Silvia Filippini-Fantoni, Director of Interpretation, Media, and Evaluation at the Indianapolis Museum of Art

At the Indianapolis Museum of Art (IMA), Silvia Filippini-Fantoni manages the Interpretation, Media and Evaluation Department, which is responsible for the development of analogue and digital interpretive content about the permanent collection, temporary exhibitions, and historic properties as well as audience research and evaluation. Silvia talked with us about how museums can identify and better…

Carolyn Royston, Head of Digital Media, Imperial War Museums

  Carolyn Royston can be attributed with the impressive task of pioneering, developing and instituting the New Media Department at Imperial War Museums (IWM), a family of five related but distinct institutions located in the UK. Imperial War Museums include the IWM London; IWM North in Trafford, Greater Manchester; IWM Duxford near Cambridge; the Churchill…

Charlie Moad, Acting CIO, Director IMA Lab, Indianapolis Museum of Art

Charlie is essentially in charge of all technology at the museum including general IT maintenance, in addition to spear heading software development initiatives through the IMA Lab. The Lab consists of five developers and two graphic designers which is typically uncommon given the size of the institution. In addition, the team offers consulting services for…

Elycia Wallis, Manager, Online Collections, Museum Victoria

  Elycia Wallis spoke with us about her many experiences at Museum Victoria with online collections and several other collections-based technologies.  It was a fascinating discussion that highlighted participation with museums in an online setting. Dr. Elycia Wallis, PhD is Manager of Online Collections at Museum Victoria in Australia, where her role covers all aspects…

Ranti Junus, Systems Librarian, Michigan State University

We spoke with Ranti about museum website usability. What would be your top three reasons for improving access to museum audiences? Improving accessibility provides an equal opportunity to all users, increases diversity and if funding for the website comes from a government grant, it is a legal requirement. What technical and philosophical challenges need to…

Shana Crosson, Web Content Manager, Minnesota Historical Society

  Shana Crosson is the Web Content Manager and Technology Integration Specialist at the Minnesota Historical Society and has been for the last six years.  Currently her job revolves around preparing the Minnesota Historical Society for the digital delivery of K-12 content.  Shana is currently in revisions for a digital text book for use in…

Bruce Wyman, Museum Consultant on Technology and Exhibitions

Currently an independent consultant for museums, Bruce Wyman was originally a marine biologist. While working at the New England Aquarium, he helped build the museum’s first website in 1995. From that point on, he continued to focus on integrating technology with museums at the aquarium and later with the MIT-connected startup NearLife, Second Story, the…