Chris Cummings, Founder & CEO, Pass It Down

Pass It Down is an award-winning digital storytelling platform licensed to cities, libraries, and museums to create a way to collect, preserve, and showcase their stories and archives. It’s an all-in-one platform giving clients the ability to showcase their stories across any phone, tablet, computer, or kiosk to create interactive exhibits and experiences for their…

Kristin Prestegaard, Chief Engagement Officer, Minneapolis Institute of Art

I had a great time talking with Kristin Prestegaard about how museums can best engage their audiences in a contemporary setting. As Chief engagement officer for the Minneapolis Institute of Art (MIA) she is a leader in devising strategies that open the doors to increased audience engagement and participation. Our discussion centered around the use…

Erin Blasco, Blog and Social Media Manager, National Museum of American History

During our conversation, Erin Blasco reveals how to model behavior for digital engagement and provides valuable insight into managing a Kickstarter’s social media campaign.  Erin collaborates with staff across departments to manage the National Museum of American History’s entire social media presence. She relies on the knowledge of subject area specialists like curators to help…

Chris Michaels, Digital Director, The National Gallery, London

Chris Michaels, Digital Director at the National Gallery, discusses digital as an integral part of a museum’s broader strategy and vision, and explains how technology can help connect visitors to the  museum objects they encounter  in meaningful ways. Acknowledging that there is no perfect map for museum digital strategy, he shares his belief in embedding…

Afua Anokwa, Marketing Communications Manager, The International Spy Museum

(Please disregard from 19:00 to 23:40 due to a power outage in my area. The interview resumes at 23:40) Afua Anokwa (Agent Double A) has been the Marketing Communications Manager at the International Spy Museum in Washington, DC since 2012 and is responsible for all internal communications, eBlasts, partnership coordination, and, since 2014, the Spy…

Stephanie Seacord, Director of Marketing, Strawbery Banke Museum

How can social media benefit a small museum?  The moment I stepped foot onto the tranquil 12-acre campus of the Strawbery Banke Museum (SBM), located in Portsmouth, NH, thoughts of ROI, social media algorithms and hashtags floated away into a far away, advanced century.  This living museum is not a reproduction.  It’s an actual neighborhood of…

Amy Fox, Social Media Content Manager, Smithsonian American Art Museum

In this interview, Amy Fox, Social Media Content Manager for the American Art Museum (SAAM) and Renwick Gallery, discusses the ins and outs of her daily social media routines. She breaks down her strategies for planning intriguing content and the best practices for user engagement. Her methods make looking at art a fun experience! SAAM…

Jeffrey Inscho, Creative Technologist, Innovation Studio

Jeffrey Inscho is a creative technologist based in Pittsburgh, PA. He currently leads emerging media initiatives at the Innovation Studio, the research, design, and development laboratory at Carnegie Museums of Pittsburgh. His professional work lives at the intersection of technology, cultural narrative and interaction. Our interview focused on his work on the Warhol Museum’s digital strategy,…

Sarah Lumbard, Digital Curator, United States Holocaust Memorial Museum

Sarah Lumbard is the Digital Curator at the United States Holocaust Memorial Museum (USHMM) and has been in her position for about a year. She leads the digital vision, strategy, and operations for the museum. Prior to joining the USHMM, Sarah worked at NPR for nearly five years leading the news giant in content strategy. While…

Lori Byrd Phillips, Digital Marketing Coordinator, The Children’s Museum of Indianapolis

Lori Byrd Phillips is the Digital Marketing Coordinator and Wikipedian-in-Residence at The Children’s Museum of Indianapolis. She is also highly involved in the GLAM-Wiki initiative, an international group of Wikipedians who assist cultural institutions in collaborating with Wikipedia in order to share multimedia content and cultural expertise. Lori talked with us about open authority, Wikipedia…

Lowell Robinson, Director of Online Engagement, Exploratorium

Our first guest expert interview focused on the topic of online audiences in museums. Lowell Robinson is an award winning designer, technologist and filmmaker. He is the Director of Online Engagement at the Exploratorium, where he leads a digital group focused on exploring online and mobile experiences. Lowell has experimented in the areas of networked…